Catalog
How should I upload products?
Can I choose more than one category to upload products?
How do I upload pictures of the product?
How do I change quantity or price of a product
Can I upload more products after store is launched?
I cannot find the category of my product
My products were disapproved and I cannot make them active again. What do I do?
There are three ways in which you can upload your product.
1 by 1 upload
Bulk Upload
Express Upload
For more information on the same, please refer to the Product Upload guide, which is under the Getting Started Tab of ShopClues University. You will find ShopClues University box on the right hand side of the landing page of your StoreManager.
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Currently you can upload products in as many categories as you want. However, for each product you cannot choose more than 2 categories.
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In the Product Upload section you will find the Images section through which you can upload images. You can upload more than one image per product.
What is MRP, SP, and other product upload fields
Please refer to Product Upload Guide for details on all fields.
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You can change quantity in two ways. One, open the particular product in StoreManager and change the quantity. Second, you can change it on the Manage Products screen without opening individual products. This is a quick way of managing inventory and pricing of your entire catalog.
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You can upload as many products as you want.
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All the categories are listed in Categories tab under Catalog tab. Make sure you have opened the full category tree by clicking + against of the categories that you can see. If you still cant find the relevant then it is possible that we do not have that category.
Please contact merchantsupport@shopclues.com to have a new category created.
Why were the products uploaded by me disapproved?
There could be multiple reasons including the following:
Once your products have been disabled by ShopClues Administration team, you cannot make them active again by yourself. After correcting the mistakes in your product, please contact Merchant Support to get your products live again.
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