Refurbished Smartphone FAQs

Alliance Offer

1- What are Refurbished Smartphones?

Refurbished smartphones are pre-owned phones that have been inspected, tested, and repaired to ensure they are in good working condition. Then They are sold at a lower price than a brand new android Phone.These smartphones can be returned by customers who have used them for a short period of time and decided to return, or they can be used smartphones that have been traded in for an upgrade. These smartphones are also cleaned, sanitized and repackaged before they are sold again, therfore, these smartphones are a great option for such people who are looking for a budget-friendly alternative to buying a new phone.

2- Why should i buy Refurbished Smartphone from shopclues?

Refurbished smartphones from Shopclues are often priced lower than brand new devices, making them a more affordable & cost effective option for consumers.
Shopclues ensures that all refurbished smartphones are thoroughly inspected, tested, and repaired if necessary, before being sold to customers.
Shopclues offers upto 6 months warranty on all refurbished smartphones.
Shopclues offers a wide range of refurbished smartphones from different brands and models, providing customers with more options to choose from.
Shopclues has a dedicated customer support service to assist with any issues or concerns related to the purchase of a refurbished smartphone.
Shopping for a refurbished smartphone on Shopclues is convenient and easy, as it can be done from the comfort of your own home.

3- How can i claim warranty on refurbished smartphones

Before making a claim, you will need to check the warranty details provided by the seller.This will include the duration of the warranty and any specific terms and conditions that apply.
If you encounter any issues with your refurbished smartphone, you should contact the seller as soon as possible. You may need to provide proof of purchase and a detailed description of the problem.
Keep records of all correspondence, invoices and any other documents related to the warranty claim.

4- What are advantages to buy refurbished mobile online?

A refurbished phone can save your thousands of rupees upfront or over the lifetime of the contract.
Refurbished smartphones has been professionally checked and repaired, unlike a typical second-hand phone.
Refurbished smartphones has been professionally checked and repaired, unlike a typical second-hand phone.
In addition to, extensive testing, the company has to wipe any data left by the previous owner or risk falling foul of the Data Protection Act.

5- Is a refurbished phone better than a new one?

You can buy your new phone at affordable prices by purchasing refurbished phones.
Refurbished smartphones are much more environmentally Friendly approach.
These phones looks like new phones and function well.

6- What are the important things to keep in mind while buying a refurbished smartphone?

Buying mobile phones from trusted sources is always preferred therefore, always buy refurbished smartphones from trustworthy source.
When you buy a refurbished phone from an online store or an offline store make sure the store offers a return policy.
While Purchasing Refurbished android phones always check refund policy.
Always check deals to get maximum value for price paid.
Be aware of fake or stolen phones.

7- How refurbished phones are different from used mobiles?

Refurbished smartphones comes with warranties, accessories, or return policies but on the other hand you will not get anything while buying used mobile.
You can buy refurbished phones from a trusted online site or online store like shopclues but A used device will be typically sold by an individual rather than in shops.

8- From where you should buy Refurbished android phones?

Buy Refurbished smartphones from the trusted company or reputable store as there are numerous trusted online shopping sites & online store like shopclues.

9- How will I know if a product being sold on ShopClues is a Refurbished Product?

All Refurbished Products will have the badge as on the product page/description.

10- Who are the Experts who certify these refurbished products?

Experts are establishments who are authorized to certify the quality of refurbished products. They are authorized to do so because they:
* Have a refurbishment plant setup

* Employ qualified technicians

11- How do I avail warranty for these products?