Shipping Guide

Shipping is among the most important decision points for you to make for your online store at ShopClues.com a big success. Online shoppers want right item, at right time, in right quantity/color/size, in a good quality packaging, low or no cost for shipping, and finally open communication around shipping and delivery statuses etc. So make sure that you think thoroughly while deciding shipping.

Step 1: Basic philosophy for shipping


Step 2: Free vs. paid shipping

In our view, Free Shipping works great as long as the profit margins in your business can support it. You do not want to price your item too high and then offer free shipping, because you may loose competitiveness in pricing. But we strongly encourage that you consider offering free shipping.


Step 3: Shipping drivers and components

Drivers for shipping cost: Shipping cost varies based on: weight, destination, dimension, mode of payment (prepaid vs. COD), value of the item, standard vs. expedited, air vs. surface, and any special handling such as gift wrap or fragile etc.

Component of shipping charges: Packaging material, pick from seller location or delivery at dispatch center, pack, ship and optional insurance


Step 4: How you can use shipping to attract more business

As mentioned earlier, free shipping is an effective marketing and promotional tool online for sellers to attract more business and repeat buyers. Here are some examples of how you can offer free shipping or subsidized shipping:


Consider surface shipping for heavier items.

For heavier items and bulky items e.g. more than 2 Kg and more than 2 feet in longest dimension, you can opt for surface shipping option. The benefit is that it is cheaper but downside is that delivery time is longer.


Shipping Rate Table
Weight Shipping Charges
0 to 500 gms Rs. 45
500 gms to 1 kg. Rs. 90
1 kg. to 1.5 kgs. Rs. 135
1.5 kgs. to 2.0 kgs. Rs. 180
2.0 kgs. to 5.0 kgs. Rs. 225
5.0 kgs. to 10.0 kgs. Rs. 360
Above 10 kgs. Rs. 45 per kg.